Buying tickets online – Who is InstantSeats?
InstantSeats is our web-based event ticket system that provides a uniform and simplified ticketing solution. There are many reasons we chose this system, but the biggest reason is that it will make it quick and easy to purchase tickets while maintaining a consistent platform for events at the SDCA.
Buying tickets online – What changes will I see?
It will make ticket buying easy and quick. While you can still buy tickets over the phone or in-person, you now have the option of purchasing your tickets online! For events with reserved seating, you will be able to pick your exact seat(s). We now have the ability to accept Visa, Mastercard, and American Express (we still accept personal checks and cash). Lastly, you will be able to print your own tickets at home with a standard printer.
Buying online and printing tickets – If anyone can print their own tickets, how will you ensure tickets aren’t copied?
One of the features is that each ticket will have a barcode printed on the ticket. Once scanned, the barcode is checked against the inventory to confirm the ticket’s validity. Each barcode can only be scanned once.
Buying online and account access – I lost my ticket or have account questions with my InstantSeats account.
If you need help with your InstantSeats account, lost your ticket and need to re-print it, or have other questions, please check the InstantSeats FAQ.
Taking pictures or recordings (audio, video) – Can I take pictures, video or audio recordings?
For Southern Door Schools events (concerts, ceremonies, etc.), you are allowed to do so. For musicals and some other events, flash photography is not allowed. For all other events, it varies show-to-show. Each performer or artist specifies these in the contract agreement, and we must ensure those requests are followed. Visit the event’s specific page to see those policies.